Military Assistance
RoundPoint Mortgage Servicing LLC proudly supports our country's Veterans and appreciates their service. You risk your lives every day to protect our freedom. That's why our dedicated team works to protect you and your home.
SCRA
We're in this together
If you are experiencing a financial hardship and having trouble making your mortgage payment, there may be options available to assist you.
To initiate the evaluation process for a loss mitigation workout, you complete a Mortgage Assistance Application. You can complete the application using one of the two options below:
Option 1: Complete the application online. Once you log into your account, navigate to Account Management, then Request Mortgage Assistance.
Option 2: Print and complete the Mortgage Assistance Application, and submit the completed package via email, mail, or fax.
I’m not currently late on my payment, but I’m worried I may fall behind soon.
If you think you may be unable to pay your upcoming mortgage payment due to a recent hardship, contact us today. We can discuss your situation and walk you through your options.
I want to bring my account current, but I don’t know how much I owe.
If you've defaulted on your mortgage due to a hardship, a reinstatement can stop the foreclosure process. With this solution, you can make a single payment to bring your loan current. The reinstatement amount may include all past due payments and other related fees.
I can pay my mortgage now and have the ability to pay extra each month to catch up on missed payments.
If you've missed some of your mortgage payments due to a hardship, a repayment plan could help you catch up. Make a promise to pay down the past due balance over a period of time. In this case, we'd spread out the post due amount over several months, and add on to your current monthly payment.
I can pay my mortgage now, but I can’t catch up on old payments.
If you have fallen behind and can't catch up by making extra payments, but can afford your payment, then a deferment could help bring your account current. This option allows for some or your past-due amounts to be converted into a non-interest bearing amount that is due at the maturity date or payoff of your loan.
I want to update the terms of my mortgage because I can’t afford my payment.
With this option, we can reach an agreement to change the original terms of your mortgage. This could include changes to the interest rate, loan balance, or loan term. In most cases, a loan modification can make your monthly mortgage payment more affordable.
I want to sell my home and use the proceeds to pay off all (or a portion of) my mortgage balance.
If you owe more on your home than its worth (and you're facing foreclosure), you may qualify for a short sale. This process involves making an arrangement to have a real estate agent sell your home for less than the balance of your mortgage. In this case, once it sells, your obligation to pay the remainder is cancelled.
I can’t afford my home anymore, but I don’t want to have a foreclosure on my credit history.
You can transfer the title of your property to us to satisfy the mortgage debt and avoid foreclosure. This alternative to foreclosure may be an option if: you're unable to refinance or modify your loan, you're facing a long-term hardship, you owe more on your home than its worth, or you've been unable to sell your home.
I am seeking temporary relief with reduced or no mortgage payments.
If you are unable to make your current mortgage payment and need additional time to improve your financial situation, this option may be available to you.
If you're going through a tough time financially, there are a number of solutions available to you. Call us for a quick chat today, and we'll figure out the one that's best for you.
Disaster
Assistance
If there's been a natural disaster in your area that's impacted your home or place of employment, please be assured you're not alone. RoundPoint Mortgage Servicing LLC has a special team designated to help you during this difficult time. We may be able to suspend your mortgage payments, waive late fees, and protect your credit. Please call us right away at 877.426.8805
Click HERE for more details.
